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Financial Services Exam Prep IQ

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Interactive video based online training to get you exam ready

6.5 CPD hours
FAAA Accreditation: 31493

Four interactive on-demand online exam prep modules to get you exam ready

Get exam ready.

Each module delves into the financial services prescribed exam topics and is complete with interactive quiz questions to test your knowledge. On completion, we'll provide you with the worked Q&As so you can see why the answers are the answers (not just whether you got them right or wrong).

Designed by industry specialists, the exam IQ can be completed at any time and anywhere. It's pragmatic, interactive, detailed and backed-up by reference materials to support your study.

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AU $385 member
AU $485 non-member

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Total 6.25 CPD Hours (est.)

Details

  • All the required topics explained across 4 interactive modules 
  • Exam style embedded quiz questions test and refine your knowledge
  • Detailed reference notes for further study
  • 24/7 access (3 months to complete from launch)
  • Ability to complete training on almost any device

FAAA accreditation: 31493

Need group or dealer group rates?

Email or contact Mark Hua on 0434 067 133

Terms & conditions: All registrations to Knowledge Shop events are subject to our terms and conditions which include a cancellation policy.No refunds are available once the IQ training has been accessed.

"I studied your workshop intently and pleased to announce that I passed the exam. The reason I am telling you is for some feedback for your course. I found it completely helpful! Cheers mate and thanks for your assistance.”

Knowledge Shop IQ Exam Prep participant 

What we cover

The Financial Services Exam Prep IQ walks you through all of the required exam topics (because you never really know what the exam will test).

  • Explained through case studies and examples
  • Exam style multiple choice quiz questions throughout
  • Supported by detailed notes and workbook for further study

Total: 6.5 CPD Hours

  • 2 hours: Professionalism & Ethics
  • 3.5 hours: Regulatory compliance and consumer protection
  • 1 hour: Client care and practice
FPA accreditation: 31493
  • 2 CPD hours: Professionalism & Ethics

Applied ethical and professional reasoning and communication

So, you think ethics is ‘soft’? We explore the  requirements under FASEA and the border line issues that will test your knowledge and compliance with the Code.

  • The FASEA Code of conduct – what you are required to do and how you need to act?
  • The Code of Ethics explored:
    • The Code’s impact and importance for planners and advisers
    • What the code means in real life client scenarios – dilemmas and issues
  • Applying the Code and your professional standards
  • Acting in the best interests of your client – what that really means
  • Due diligence and your clients files and records – the essential internal processes to maintain compliance
  • Putting ethics in practice
FPA accreditation: 31493
  •  1.75 CPD hours Total
  • 1.25 CPD Hours: Regulatory compliance and consumer protection
  • 0.5 CPD Hours: Client care and practice

Financial Advice Construction

  • Key steps in the advice process
  • When are you giving advice?
  • Fee disclosure and renewal requirements
  • Identifying and aligning advice to different consumer groups
  • Understanding the environment in which financial product advice is sought and given for new and existing clients
  • Key documentation requirements
  • Meeting your client's best interest duty
FPA accreditation: 31493
  • 1 CPD hour
  • 0.5 CPD hours: Regulatory compliance and consumer protection
  • 0.5 CPD Hours: Client care and practice

Misconduct & inappropriate advice

  • What is appropriate advice
  • Part 7.7A Best Interests Duty
  • Prioritising the client’s interests
  • Conflicted Remuneration  - Non-Monetary/ Soft Dollar
  • Design and distribution Obligations
  • Part 7.8A Corporations Act
  • Target Market Determination
  • Personal Advice via an AFSL
  • Consumer behaviour & decision making
  • Understanding bias
FPA accreditation: 31493
  • 1.75 CPD hours: Regulatory compliance and consumer protection

Financial advice, regulatory and legal obligations

  • Key steps in the advice process
  • When are you giving advice?
  • Fee disclosure and renewal requirements
  • Identifying and aligning advice to different consumer groups
  • Understanding the environment in which financial product advice is sought and given for new and existing clients
  • Key documentation requirements
  • Meeting your client best interest duty
  • Preventing misconduct and inappropriate advice
  • Evaluating and applying advice strategies for different retail clients 

Our presenter

Professionalism & Ethics Adviser, Knowledge Shop

with Conrad Gilbert

Conrad R2

Conrad works with the profession to navigate the practical impact of change on advisers, their practices, and their clients. He has over 30 years’ experience in the Financial Services Industry, working across insurance and financial planning. Before joining Knowledge Shop, he held senior executive roles with national financial planning networks.

In addition to his work with Knowledge Shop, Conrad is currently completing a PhD in Finance and Financial Planning at Griffith University. He holds an MBA from the University of Qld, a Bachelor of Commerce from Griffith University and a Diploma of Financial Planning from Deakin University.